If you are not completely satisfied with your purchase, we will provide a refund or exchange the item within the first 90 days* of purchase.
Whether you made your purchase online, from a catalogue or in a Cabela’s Canada retail store, you may return it by mail or at any of our Canadian store locations.
With receipt: Items returned in accordance with the Guidelines below and accompanied by a receipt will be refunded at the original purchase price, plus applicable sales tax, in the original payment method.
Without receipt: Items returned in accordance with the Guidelines below but without a receipt will be processed at the lowest current price, plus applicable sales tax. Such items may be exchanged for the same product, or returned for merchandise credit in the form of a Cabela’s Canada Gift Card.
Note: Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order, or if the product is defective. If your original shipment was sent COD, the COD charges were paid to the carrier and therefore are not refundable.
Cabela’s Brand clothing and footwear is guaranteed against defects in workmanship for the lifetime of the product under normal wear and tear.
All other Cabela’s Brand merchandise is guaranteed for one full year under normal use and against defects in materials and workmanship.
* Note that our 90-day return policy does not apply to the following items:
Firearms: all sales are FINAL. Once purchased firearms become the property of the owner. If a firearm is defective, we may exchange it within the first 30 days. After 30 days we will assist you in returning the item to the manufacturer for repair and/or warranty determination. Abuse, incorrect use or subjecting the firearm to extreme conditions may invalidate the warranty. Please call 1.800.265.6245 to advise us of any firearm issues.
Ammunition, Gun Powders and Primers may not be returned due to safety considerations.
National Brand Optics, Electronics and Gasoline Engine-Powered Items may be returned within 60 days of purchase with the original sales receipt. The item must be returned in its original packaging and with all accompanying manuals and accessories. After 60 days these items must be returned to the manufacturer.
- Optics include: Binoculars, Scopes, Spotting Scopes, Range Finders, Sights and Sunglasses.
- Electronics include: GPS, Sonar, Cameras, Radios, DVDs, Metal Detectors, Watches, Electronic Collars, Digital Compasses, Personal Locator Beacons and Electronic Trolling Motors.
- Gasoline Engine-Powered Items include: Generators, Ice Augers, Chain Saws, Mowers and Log Splitters.
Outboard Motors may not be returned. If repairs are needed the item should be returned to the manufacturer or an authorized service center.
Computer Software, Video Games, Books, Videos & DVDs may not be returned if the original factory packaging has been opened.
Airsoft Guns are covered by a 30-day replacement warranty. No other warranty or service is available on these products.
Underwear, Lingerie, Swimsuits and Base Layers may not be returned due to health considerations.
Other restrictions may apply. Visit your local retail store or call 1.800.265.6245 for additional information. Cabela’s Canada reserves the right to limit or decline returns and exchanges.
For items damaged in shipment, please call Customer Care at 1.800.265.6245 or email email@example.com before returning. Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.
For information on how to proceed with a return or exchange please click here to review our Return Policy instructions.