Returning Your Purchase

If you have not already done so please click here to review our Return Policy.

Retail Store Returns

To return or exchange an item at one of our store locations, please take your merchandise to the Customer Service counter in the store.

Call Centre or Online Purchases

1. Repack the item in its original packaging
Include any literature, manuals, software or other materials that were included with the item.

2. Prepare the package for shipment
Include your invoice (or a copy) with the merchandise.  On the invoice use the return checkboxes to indicate the reason for your return and also specify if you would like a refund or exchange.  For exchanges please specify the article number(s) you wish to exchange for.

Note that if an exchange is not available a refund will be issued.

Please keep a copy of the invoice for your records.  Refunds will only be issued in the same form as payment was taken. Shipping charges will not be refunded unless an error occurred on our part in the shipment of your order, or if the product is defective.

3. Wrap & ship the package
Wrap securely to protect the item and avoid any possible damage in transit.  If a return label was included with your shipment (Canada Post & UPS) please use that label to return the item to Cabela's Canada.  Simply attach the included label to the package and drop off at the appropriate depot.

For shipments without a return label, please send your return via Canada Post only.  If your package cannot be handled by Canada Post please call 1.800.265.6245 to discuss the details of your return - we will advise you of an alternate carrier.

Sorry, returns sent COD cannot be accepted.

Returns should be addressed to:

Cabela's Canada
12290 18th Street NE
Calgary, AB  T3K 0Y7
Attn: Returns Department